NEWS 2/3/25:
- RESOLVED: Duplicate payments were imported to the system between 1/3/25 and 2/3/25. Payments were not withdrawn from residents accounts twice, this is only a duplication of the posting of payments to the system. Utility Billing staff are working with our vendors to correct this issue, and BS&A will correctly report account status as soon as this is able to be corrected.
- Additionally, some residents who had scheduled payments via BS&A and also previously via Illinois ePay, but did not cancel their prior payments via ePay - their existing ePay payments processed in addition to BS&A which will cause a credit to be issued to their account. If this occurred for you, please login to ePay and cancel that payment method by clicking here.
Water bill drop off is located at 4444 Thompson Rd. Drop bill in the black drop box labeled Water Bills, by opening and dropping it into the bottom of the box.